During my time renting with Samuel James I was very impressed. Their customer service was fantastic and they were very prompt with replying to emails. Wendy was particularly helpful and attentive and really went the extra mile with her customer service. Thanks once again!
Anna Wiltshire handled the sale of our property fantastically well. Great Service. Long standing customer for 15 years and no intention to change!
Very satisfied with the customer service. Unlike a lot of other estate agents I've had over the years these guys are actually very friendly and helpful! Fantastic contact each step of the way. Would definitely recommend to a friend
Great service and excellent customer service from a family run estate agent. Spent days in Reading talking to all bigger more commercial estate agents; only to be brushed off or shown properties that were so far off my requirements. Thank you Oliver for all your help.
The team at Samuel James did an extremely good job at helping secure two purchases for me. One of the purchases was particularly fraught with difficulties and tensions with the vendor, and they managed, through reassuring and expert communication, to see both sides through to completion. Bruce, Sam, Ollie and Summer have all been fantastic: they listen, respond quickly, and are always prepared to go the extra mile.
Very helpful and reliable! Will recommend to people around
Sam and his team were patient and helpful throughout my first house purchase.
Firstly, congratulations on getting this let. It is a big relief as of the two properties it has the largest mortgage. You are absolutely the best!
Mr & Mrs Higgins
Keep up the good work Angela,
Best wishes from us both,
Dennis and Hazel
Mr D Coote
I would like to thank you all for the work you do on my behalf. I wish you a Merry Christmas and I am very happy about the quality of the service of Samuel James
Mr K Bekkou
Thanks again for your extra effort, we appreciate it very much
Mr D Hu
Many thanks in resolving this matter so promptly Rosie
Mrs K Brack
I'm very sorry to leave your agency - you've been very good to me as a tenant, and I'll definitely be recommending you to anyone who asks for a letting agent !
Tenant,Mr S Shrivastava
I would like to take the opportunity to thank you for your excellent service and prompt responses whenever I have had a problem or query over the past 14 month.
Tenant,Mr A Williams
As a business and as individuals you are truly a cracking bunch to be associated with
TMr M Zeolla
I have passed yours and Bruce's name on to my ex-husband who is working in Malaysia and who has a lovely couple who will be coming to Reading in the Autumn. I have told him to contact you as you are the best letting agent in Reading !
Mrs H Reed
Very strong, good cohesion between family members working together and sharing information, not forgetting client's wishes and very good at staying in touch with the client. Best outfit I've ever seen.
Mr J McNicol
Very quick in the response to our enquiry. Helpful and sympathetic to our situation and not pushy. Very flexible and accommodating.
Mr & Mrs L Humm-Gaska
After many viewings with disinterested agents it was refreshing to find professional and friendly staff at Samuel James. They took proper note of what I wanted, were knowledgeable about the local area, kept in regular contact and brokered sensible deals. I would not hesitate to recommend this family firm.
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